Permanent Jewellery FAQs

Permanent Jewellery Price List
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Are there any Restrictions on who can get welded Jewellery?
There are some circumstances where we are unable to weld jewellery.. Please check below.  If you are fitted with a pacemaker unfortunately we aren't able to weld.  If you have a fresh tattoo or piercing near to where you want your welded jewellery we recommend coming back once healed.  If you have an eczema rash in the area of welding we would avoid welding as it the jewellery can cause irritation.  Read more...
Can I return my Permanent Jewellery?
As this is a personalised, made-to-measure piece, we’re unable to offer refunds. If you have any questions or concerns, our Customer Care team is happy to help, just get in touch with us via our contact form.  We can’t wait for you to enjoy your piece! Read more...
Will the chain tarnish or lose its shine?
Gold chains generally stay shiny, while silver may need a quick polish now and then to keep it looking fresh. Read more...
What warranty is included in my permanent jewellery?
All permanent jewellery welded pieces come with a 1-year warranty and a 1-month loss guarantee. After the first month, as long as you still have your chain and it’s in good condition, a jeweller can re-weld it for you by appointment. What happens if my chain breaks after the year? If your chain breaks after the first year but you still have it, our jewellers can re-weld it for a small fee, as long as the chain is in good condition. Not sure? Get in touch via the contact us form... Read more...
How can I look after my new permanent jewellery?
Complimentary Polishing ClothEach customer will receives a complimentary cloth to take home and keep their jewellery shining. Removing JewelleryIf needed, chains can be removed with scissors; thicker chains may require pliers. Cleaning & CareAvoid exposure to harsh chemicals. Use gentle cleaner and the polishing cloth to maintain the finish. Read more...
How we keep you safe?
Your safety is our priority! Here’s what we do to keep you protected: Heat & Burns: We use a leather patch to protect your skin from hot metal. Grounding: Clips are placed to keep the chain cool and safe. Sharp Tools: Electrodes are handled carefully to avoid scratches. Eye Protection: We use auto-darkening lenses, and are required to wear protective glasses. Electrical Safety: All equipment is handled safely, kept dry, and cables are secure. Read more...
What can I expect from my permanent jewellery appointment?
Step 1: Arrival & ConsultationWhen you arrive, we’ll greet you, review your preferences, and guide you through our chains, charms, and styles. You’ll also sign a consent form before we begin. Step 2: Perfect FitYour chain will be measured and customised to fit your wrist, ankle, neck, or preferred spot. Step 3: Prep & ProtectWe’ll make sure you’re comfortable and place a protective leather patch between your skin and the chain. Step 4: Permanent WeldYour chain is fused quickly and painlessly, creating a seamless, clasp-free look. Watch the process or... Read more...
How does permanent jewellery work?
Choose Your Chain No matter your style, we have the perfect chain for you. Explore our wide range of designs, varying in style, thickness, and material. Get Measured Our team will carefully measure your wrist, ankle, neck, finger, or belly—wherever you choose to wear your chain—so it fits flawlessly. You get to decide exactly how you want your chain to sit. Get It Welded Together In just a quick sparkle & zap, our expert welders will seamlessly join your jewellery, making it truly permanent. Don’t worry—you won’t feel a thing!... Read more...
Is my jewellery ok to go through Airport Security?
Our chains are delicate and lightweight, so they won’t set off metal detectors or cause any issues at airport security. Read more...
What do I do if my chain breaks?
While welded chains are designed to be durable, they aren’t unbreakable—for safety reasons. We recommend taking care during sports, gym sessions, or any physical activity. If the welded portion of your chain breaks within 12 months, we’ll happily repair it for you free of charge. Read more...
Is there an age restriction for welded bracelets?
There’s no strict age limit. However, anyone under 16 must be accompanied by a parent or guardian, and a consent form will need to be signed by them. Read more...